Maryland Park Service

@kaizenlabs

Delivered a park day-use reservation system for Kaizen's first state customer, from discovery and design through deployment at five pilot parks. The success of this pilot led to a 5-year revenue share contract extending to 19 additional parks.

U.S. Department of Commerce

@kaizenlabs

Designed the new home for the American AI Exports Program and the administrative workflows under the hood, securing Kaizen's first federal contract at $15M. Shipped design directly to production via Claude Code.

Avis Budget Group

@codeandtheory

Led the design of a global mobile app for Avis Budget Group, consolidating and modernizing four regional digital properties to drive core revenue, increase ancillary sales, and expand touchless transactions. 4.7 stars on the app store.

PwC Sightline

@codeandtheory

Brought an information-dense and traditionally desktop-based tax compliance management process to mobile, facilitating communication between PwC staff and their clients.

Major League Baseball

@codeandtheory

Led the redesign of the MLB.TV paywall as a flexible, dynamic system that gives business and marketing teams full control over pricing and promotions while delivering a personalized subscription experience to every fan.

Buddies by Blue Buffalo

@accenturesong

As part of an organization-wide digital transformation at General Mills, led the mobile app design team to evolve the Buddies by Blue Buffalo experience beyond eCommerce into an essential resource for pet parents.